Help & Support

How Can We Help?

App support, account management, legal documents, and crisis resources — all in one place.

🆘
Mental Health Crisis Resources
If you are in crisis, please reach out immediately

DobrOS is a personal development app, not a clinical service. If you are experiencing a mental health crisis, suicidal thoughts, or a medical emergency, please contact professional help right away. You are not alone.

🇨🇿 Czech Republic
Linka bezpečí
116 111
Free, 24/7, for children and youth
🇨🇿 Czech Republic
Linka první psychické pomoci
116 123
Free, 24/7, for adults
🇨🇿 Czech Republic
Centrum krizové intervence
284 016 666
24/7 crisis center, Prague
🌍 International
Befrienders Worldwide
befrienders.org
Find local crisis lines worldwide
🇸🇰 Slovakia
Linka nádeje
0800 800 566
Free, 24/7
Emergency
Emergency Services
112
EU emergency number — immediate danger

If you or someone you know is in immediate danger, please call 112 (EU emergency) or go to your nearest emergency room. DobrOS is here to support your everyday wellbeing journey — trained professionals are better equipped to support you through a crisis.

Get in Touch

Contact Us

We're a small, dedicated team. We aim to respond to all messages within 5 business days.

💬
General Support
Questions about the app, features, account help, bugs.
support@dobros.cloud
🔒
Privacy & Data
Data requests, GDPR rights, account deletion, privacy questions.
privacy@dobros.cloud
⚖️
Legal
Legal inquiries, partnerships, press, business matters.
legal@dobros.cloud
Frequently Asked Questions

Common Questions

Legal Documents

Legal & Privacy

All our legal documents are available in English and Czech.

🔒
Privacy Policy
How we collect, use, and protect your data
📜
Terms of Service
The rules of our relationship
🗑️
Delete Your Account
Permanently delete your data (GDPR Art. 17)
⚖️
Data Protection Authority
File a complaint with ÚOOÚ (Czech DPA)